Crisis Management & Human Behaviour (Passenger Ships)

Code crisis-mgmt · STCW A-V/2

Crisis Management and Human Behaviour training for personnel serving on passenger ships under STCW A-V/2-2 — for officers with passenger-safety responsibility. Crowd dynamics in emergencies, casualty management, communications under pressure, multi-language announcements.

Prerequisites: passenger-crowd
Duration: 16 hours
Validity: 5 years
Refresher: —
Typical cost: ~$300 USD

Where to take this course

Country guides list accredited training centres in the major seafarer-supplying nations:

Related glossary terms

High confidence

Editorial confidence: how we grade. Data sources and methodology: /sources.

Crisis Management & Human Behaviour (Passenger Ships): FAQ

What is the Crisis Management & Human Behaviour (Passenger Ships) (CRISIS-MGMT) certification?: Crisis Management and Human Behaviour training for personnel serving on passenger ships under STCW A-V/2-2 — for officers with passenger-safety responsibility. Crowd dynamics in emergencies, casualty management, communications under pressure, multi-language announcements. Referenced in STCW table A-V/2. Category: Passenger Ships.
Who needs CRISIS-MGMT?: CRISIS-MGMT applies to seafarers in roles defined under STCW table A-V/2. Recommended prerequisites: passenger-crowd. Without CRISIS-MGMT, operators may decline to roster you for the relevant duties.
How long does CRISIS-MGMT take?: Typical course duration is 16 hours (2 working days at 8h/day). This is face-to-face or blended-learning time at an approved training centre; revalidation refresher courses are usually shorter. Plan against your sea leave window before booking.
How much does CRISIS-MGMT cost?: Typical cost is around US$300 at an approved provider. Cost varies widely by country and training centre quality; many shipping companies cover the course fee as part of the contract. Check with your manning agent or fleet department before paying out of pocket.
Where can I get CRISIS-MGMT?: CRISIS-MGMT is delivered by approved training centres in most major maritime training countries. Use our /training-centres directory and the certifications-by-country filters to find an approved provider near you. The flag administration of your seaman's book may also publish a list of accepted providers.
How long is CRISIS-MGMT valid?: 5 years from issue. Plan your revalidation course before the expiry date; lapsed certificates may require re-sitting the full course rather than a refresher, and operators may refuse to extend a contract while a critical certificate is expired.

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Crisis Management & Human Behaviour (Passenger Ships): FAQ

What is the Crisis Management & Human Behaviour (Passenger Ships) (CRISIS-MGMT) certification?

Who needs CRISIS-MGMT?

CRISIS-MGMT applies to seafarers in roles defined under STCW table A-V/2. Recommended prerequisites: passenger-crowd. Without CRISIS-MGMT, operators may decline to roster you for the relevant duties.

How long does CRISIS-MGMT take?

Typical course duration is 16 hours (2 working days at 8h/day). This is face-to-face or blended-learning time at an approved training centre; revalidation refresher courses are usually shorter. Plan against your sea leave window before booking.

How much does CRISIS-MGMT cost?

Typical cost is around US$300 at an approved provider. Cost varies widely by country and training centre quality; many shipping companies cover the course fee as part of the contract. Check with your manning agent or fleet department before paying out of pocket.

Where can I get CRISIS-MGMT?

CRISIS-MGMT is delivered by approved training centres in most major maritime training countries. Use our /training-centres directory and the certifications-by-country filters to find an approved provider near you. The flag administration of your seaman's book may also publish a list of accepted providers.

How long is CRISIS-MGMT valid?

5 years from issue. Plan your revalidation course before the expiry date; lapsed certificates may require re-sitting the full course rather than a refresher, and operators may refuse to extend a contract while a critical certificate is expired.