Mental health
You are not alone. ISWAN SeafarerHelp and Sailors' Society both run 24/7 multilingual crisis lines specifically for seafarers. The calls are free, confidential, and do not reach your owner or flag state.
Step-by-step
- Call ISWAN SeafarerHelp (+44 800 012 1004) or WhatsApp (+44 7909 470732) — multilingual, 24/7.
- If in suicidal crisis, call Samaritans (116 123 in UK, accessible internationally).
- Find your country's crisis line at findahelpline.com — covers 130+ countries.
- Onboard: talk to your Designated Person Ashore (DPA) — confidential per the ISM Code.
Evidence to save
- Personal diary / notes on symptoms with dates
- Any DPA confidential communication thread (printed if possible)
- Counselling-call notes (ISWAN / Sailors' Society sessions are confidential by default)
What NOT to sign
- Any document declaring you "unfit" without an independent medical assessment
- Any waiver of future workers'-compensation rights
Legal basis
MLC 2006 Regulation 4.3 (health and safety protection). IMO 2022 guidelines on fatigue and fitness-for-duty.
Primary sources
- ISWAN SeafarerHelp — 24/7 free multilingual · seafarerhelp.org
- Sailors' Society Wellness at Sea site unreachable
- MLC 2006 Reg 4.3 — Health and safety protection · normlex.ilo.org
- IMO MSC.1/Circ.1598 — Fatigue Guidelines (2019) · imo.org
Related terms
Organisations that can help
- Global · 24/7
- Europe · 24/7📞 116 123
- Americas · 24/7📞 988
- Global · 24/7
- Europe · Crisis Response Network 24/7
- Europe · 24/7 emergency
- Asia-Pacific · 24/7📞 13 11 14
- Asia-Pacific · 24/7
- Asia-Pacific · 24/7
- Global · 24/7
- Asia-Pacific · Mon-Fri 9-18 SGT
- Americas · Mon-Fri 9-17 CT, port chaplains 24/7
- Asia-Pacific · Mon-Sat 9-17 PHT
- Europe · 24/7📞 116 123
- Europe · 24/7
- Europe · 24/7📞 182
- Global · 24/7 crisis line
- South-East Asia · Mon–Sat
- Global · CrewHelp 24/7
- Africa · Mon–Sat
- South Asia · Mon–Sat
- Global · 24/7 emergency line
- Africa · Mon–Sat
- Global · Refer to ISWAN 24/7
- Americas · Office hours
- Europe · Office hours
- Americas · Office hours
- Global · 24/7
- Asia-Pacific · Office hours
- Global · Online
- Asia-Pacific · 24/7 front desk
Disclaimer. General information only — not medical, psychological, or legal advice. If you are in immediate crisis, call ISWAN +44 800 012 1004 (free, 24/7, multilingual) or your nearest national emergency line.